Dashboard Metrics
Custom Configurations
Multiple User Roles
Services
Manage Voicemails
Gather FeedbackManage Voicemails
Read voicemails instead of listening to them
Voice to text technology decreases time spent listening to voicemails and improves response time.
View statistics and find trends
On the voicemail dashboard, you can identify when you receive the most voicemails and what topic is the most popular.
Receive voicemails via Email, JIRA, or Freshdesk
Select the workflow that is best for you! You can receive voicemails via email, JIRA, or Freshddesk.
Gather Feedback
Learn what is working and what isn't
Gathering feedback is the best way to know what you are doing well and what you can do to improve.
Connect with users
Following up on submitted feedback is a great way to show the user that their voice is being heard.
View statistics and find trends
On the feedback dashboard, discover what devices and browsers are most used. Filter feedback by date range and discover trends throughout the year!
Receive feedback via email, JIRA, or Freshdesk
Feedback notifications are fully customizable. You can receive notifications when negative feedback is submitted, anytime a user enters a comment, or when a user requests to be contacted.
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